Returns
Returns and Exchanges
You may return your items(s) if you are not satisfied FOR A STORE CREDIT ONLY. NO REFUNDS/EXCHANGES ONLY!! ALL SALES ARE FINAL AFTER 14 DAYS OF DELIVERY.
Item(s) are eligible for return if:
- The product has not been worn and is unaltered
- The product has no damage/defects
Please understand any returned item(s)
Any product eligible for return must be returned within 14 days for a store credit.
All store credits are valid for 90 days upon the date of purchase.
Return Process
- Complete the return slip and include it inside of your return package.
- Repackage your items in a protective box. Make the return address is listed as:
Sug’s Soles LLC
P.O.Box 681836 Houston, Texas 77268
- Purchase a shipping label from a carrier of your choice. Please note, the cost to return your package is your responsibility.
- Ship items to:
Sug’s Soles LLC
P.O.Box 681836 Houston, Texas 77268
ALL SALES ARE FINAL AFTER 14 DAYS OF DELIVERY.